Recent Streetsblog LA posts about NextGen Bus Study

CEO Stephanie Wiggins Pledges to Change Metro Culture, Put Transit Customer Experience First

By Joe Linton | Jul 16, 2021 | No Comments

"I have discovered that our [Metro's] culture is apathetic about customer experience. And it is simply unacceptable. ...with dedication and concerted effort, this agency can put customers first in everything we do."

Incoming Metro Board Chair Hilda Solis at yesterday's event

Metro Chair Solis and CEO Wiggins Speak on Agency Priorities

By Joe Linton | Jul 8, 2021 | No Comments

Solis pledged to improve transit service and to reimagine highway spending. Wiggins touched on initiatives for women riders, youth, unhoused riders, and making Metro's bus system "faster, cleaner, and safer."

Metro’s Line 175 bus at its St. Andrews/Santa Monica layover point. Photo by Elson Trinidad

Remembering Line 175: The Bus Line that Shaped My Youth

By Elson Trinidad | Jul 7, 2021 | No Comments

Metro's NextGen bus system revamp affected some 88 bus routes with 26 of those lines were gone forever, including one in particular: Line 175.

Metro is making service changes - badly. Service change graphic by Metro

This Week’s Metro Bus Service Changes Hit Lots of Bumps

By Joe Linton | Jun 30, 2021 | No Comments

This week's botched NextGen implementation signals that Metro continues to fail to prioritize its bus riders

Metro NextGen Bus Study service reorganization is underway, but off to a shaky start

Metro NextGen Bus Reorganization: Changes and Challenges

By Dana Gabbard | Apr 9, 2021 | No Comments

Riders have expressed concerns - but NextGen bus service changes are proceeding and could help reverse declining transit ridership trends

As COVID wanes, bus ridership is recovering while service levels lag. Photo via Metro's The Source

Post-COVID Metro Transit Ridership Recovering, While Service Lags

By Joe Linton | Apr 6, 2021 | No Comments

The state and county's relatively rapid steps toward re-opening are proceeding more quickly than Metro's slow crawl to restore transit service. The result is likely to be overcrowded buses.

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